BS PD 0015 – IT service management. Self-assessment workbook
This workbook provides a means of assessing the quality of processes in BS 15000 parts 1 and 2 and in BIP 0005 “The Management guide to IT service management”.
Also available as part of KIT 32.
Product Details
Published:
11/11/2002
ISBN(s):
0580337125
Product Code(s):
30085902
Note:
This product is unavailable in Ukraine, Russia, Belarus
