BS BIP 2084 – Continual improvement tools and techniques. A guide for business improvement
The SMMT Business Improvement Guides are designed to provide much needed support for a whole variety of businesses whatever their size. They focus on achieving business success by meeting the needs of the customer through effective and efficient processes, utilising continual improvement and associated tools and techniques. This guide explains how to carry out more than twenty tools & techniques necessary to ensure your business continually improves.
