Adopts ISO 10002:2004 to provide guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance and improvement.
Product Details
Edition:
2nd
Published:
04/05/2006
ISBN(s):
0733773117
Number of Pages:
23
File Size:
1 file , 390 KB
Product Code(s):
10158529, 10158503, 10158519
Note:
This product is unavailable in Ukraine, Russia, Belarus
