AS 8018.1-2004 PDF
$36.00
ICT service management, Part 1: Specification for service management
standard by Standards Australia, 01/01/2004
Description
Adopts BS 15000-1:2002 which defines the requirements for an organization to deliver managed IT services of an acceptable quality for its customers.
Product Details
- Edition:
- 1st
- Published:
- 01/01/2004
- ISBN(s):
- 0733761267
- Number of Pages:
- 12
- File Size:
- 1 file , 590 KB
- Product Code(s):
- 10106458, 10106493, 10106436
- Note:
- This product is unavailable in Ukraine, Russia, Belarus