AS 8018.1-2004 PDF

$36.00

ICT service management, Part 1: Specification for service management
standard by Standards Australia, 01/01/2004

PDF FormatPDF FormatMulti-User-AccessMulti-User AccessPrintablePrintableOnline downloadOnline Download
Category:

Description

Adopts BS 15000-1:2002 which defines the requirements for an organization to deliver managed IT services of an acceptable quality for its customers.

Product Details

Edition:
1st
Published:
01/01/2004
ISBN(s):
0733761267
Number of Pages:
12
File Size:
1 file , 590 KB
Product Code(s):
10106458, 10106493, 10106436
Note:
This product is unavailable in Ukraine, Russia, Belarus