Description

BS 8484 – Provision of lone worker services. Code of Practice

BS 8484:2016 gives recommendations for providing for the safety andsecurity of lone working employees where the customer’s risk profile identifiesthe need for an LWS.

This British Standard gives recommendations on the provision of LWSs to helpcontrol and manage identified LW risks. Such services consist of an LWD and/oran LWA, monitoring, training, management information and response options.

This British Standard also gives recommendations for the response serviceincluding:

minimizing their receipt of false alarms; and
ensuring that low level genuine incidents that do not require an immediatemanned response are treated accordingly.

This British Standard provides a customer with recommendations and abenchmark when seeking a solution to reduce and/or eliminate the risk to staffoperating away from the ability of colleagues to provide direct assistance. Insuch circumstances, an LWS solution provides a proportional response from theemergency services.

This British Standard is applicable to both suppliers and customers procuringLWSs.

NOTE See Figure 1 for an example of how an LWS fits into an LW policy.

Cross References:
BS 7858
BS 7984-2
BS 8591
BS EN 50518
BS ISO/IEC 27001
BS 5979:2007
BS 16000
BS EN ISO 22301
BS ISO 9001
BS ISO/IEC 27031

Replaces BS 8484:2011 which remains current

All current amendments available at time of purchase are included with the purchase of this document.