BS BIP 0032:2005 PDF

BS BIP 0032:2005 PDF

$20.00

Achieving BS 15000. Making metrics work
Handbook / Manual / Guide by BSI Group, 06/01/2005

PDF FormatPDF FormatMulti-User-AccessMulti-User AccessPrintablePrintableOnline downloadOnline Download
Category:

Description

Gives a practical view of why metrics and service reports are so important to the delivery of an effective service and to service improvements. It explains the requirements of BS 15000 for service reports, so that the right kind of information is provided at the right time to the right people, meeting the requirements of BS 15000.

Product Details

Published:
06/01/2005
ISBN(s):
0580446360
Product Code(s):
30124736

In Demand Now